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In the frames of the SWITCH-Asia Programmes in Kazakhstan and Kyrgyzstan, we have delivered four 5-week long online courses and four 2-day onsite workshops for local tour operators. The program was delivered in collaboration with the SWITCH-Asia project partners, including Eceat, Helvetas, Kazakhstan Tourist Association (KTA), Kyrgyz Association of Tour Operators (KATO). The training program followed Travelife’s framework (sustainability certification for tour operators).
In total over 450 professionals learned the core principles of sustainability management in tour operations, including office operators, tourism product design, supply chain and community relations. The training covered environmental management and nature protection, human rights and labour conditions, cultural preservation and community wellbeing. The training provided tour companies with a set of practical solutions that help any business become more socially aware and environmentally-friendly, and can be easily implemented in daily operations.